Tips on avoiding losing your luggage

Ever been in the position of losing your luggage when flying?

Have you travelled to the States without an approved TSA lock on your checked in suitcase?

Had to make a claim on your insurance for your lost bags?

All sounds a bit of a nightmare! 

For some helpful advice on avoiding the pitfalls click here.

Always Inspect Your Luggage at the Airport

We always seem to be in a rush these days. Never enough time.

Many of us make the most of every last minute of our holidays by flying back the night before we return to work.

We arrive back probably tired after the flight, particularly if it returns to the UK in the middle of the night.

We rush to luggage reclaim with our minds already on the journey home from the airport.

But wait a minute!

It is well worth the time (probably 2 minutes) to thoroughly check your checked in luggage for any damage suffered in transit.

The guarantee on your suitcase or bag covers you for manufacturing defects in the product, but DOES NOT COVER accidental damage or damage occurring when you've entrusted your bags to the airline.

If you are unfortunate enough to find your case has been damaged, don't put things off - if you can take a picture and then head to the airline's desk to make them aware - you'll find that they have procedures in place to help you.  Claiming after you return home is likely to prove problematic and possibly expensive should they reject your claim.

How did you rate customer service?

How do you rate the customer service you received on your last holiday?

How did you find the service provided by the Airport Parking? Check In? Security? Baggage Reclaim? Flight Attendants? Your Hotel or Accommodation provider? Airport Transfers?

Did you come accross any exceptional service? any diabolical service?

Please share your thoughts with us.

You can email us by clicking here or send a tweet to @LuggageUK

See what our customers think of our service by clicking here

Save time in baggage reclaim

How to save time collecting your luggage from the carousel.

Obviously you can't influence how fast the baggage handlers do their job, but there are way that you can speed up the identification process once the bags from your flight finally arrive, and in some cases also improve the security of your case as well.

Faced with a sea of black cases which one is yours? There seems to be little to choose between them.

Buying a case in one of the more unusual colours is a good start.  Consider perhaps greens, blues, pinks and silvers.

Using a luggage strap not only aids identification, but can also help guard against your case bursting open in transit.  Many straps are now multi-coloured and so the combination of say a green suitcase with a pink strap should border on the unique!  If your buying a strap and travelling to the USA please ensure that if the strap has a combination lock it is of the TSA approved type to avoid it being cut off during luggage inspection.

Using address tags that are unusually coloured is another way of quickly identifying your luggage, as well as aiding its return to you in the event you are separated.