Showing posts with label Check In. Show all posts
Showing posts with label Check In. Show all posts

Monday, 5 January 2015

US Department of Transport Rules on Musical Instruments

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The US Department of Transport (DoT) has issued final rules for American carriers regarding the carriage of musical instruments.

It states that small musical instruments that are within the existing definition of cabin luggage should be stored in an overhead bin or closet or under the seats.  However they make clear that musical instruments should be treated no differently from other carry on luggage, with space still being available on a first come first served basis.

Larger musical instruments that are not checked into the hold may be carried in the cabin provided they are in a case to protect other passengers, and that they can be safely secured in an additional seat purchased by the passenger.

For more information on this ruling click here.



Sunday, 30 November 2014

Two Awards for Melbourne Airport

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Melbourne Airport in Australia has recently won 2 prestigious awards presented by the Australian Airports Association as part of their National Airport Industry Awards.

A safety award was made for Melbourne's innovative integrated baggage belt 'safety switch'.

Another award was presented in respect of the international departures check in area self-service kiosk and automated bag drop system. 

For more information click here


Tuesday, 11 November 2014

How did you rate customer service?

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How do you rate the customer service you received on your last holiday?

How did you find the service provided by the Airport Parking? Check In? Security? Baggage Reclaim? Flight Attendants? Your Hotel or Accommodation provider? Airport Transfers?

Did you come accross any exceptional service? any diabolical service?

Please share your thoughts with us.

You can email us by clicking here or send a tweet to @LuggageUK