Showing posts with label CAA. Show all posts
Showing posts with label CAA. Show all posts

Thursday, 23 July 2015

Advice on flying your drone

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Are you one of the growing number of people starting to fly a drone in the UK?

If you are then it's well worth checking out the advice given by the UK Civil Aviation Authority (CAA) regarding their use.

While the CAA has very specific concern for aviation safety, and is anxious to avoid the reported close encounters between drones and planes as reported in the media, their advice also includes warnings regarding infringing the privacy of others.

To see what the CAA has to say about drones click here.


Wednesday, 22 July 2015

CAA advises how to deal with flight cancellations & delays

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The UK's Civil Aviation Authority (CAA) includes on its website a very helpful page giving passengers information on their rights regarding flight delays and cancellations that they experience.

They explain what you should do at the time of the problem, how you can claim from your airline, and what you should do if your claim is rejected.

Further advice is given covering being bumped from a flight, your booking being downgraded and in the event of missed connections.

Click here to see what the CAA advises.

For cabin luggage for your next short-haul flight click here.



Thursday, 7 May 2015

Gatwick had most flight delays in 2014

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A report published by the Civil Aviation Authority has shown that London Gatwick Airport has the lowest percentage of flights on time of the 10 airports that it examined at 74%.  Top of the list was London City with a punctuality rate of 88% for 2014.

Heathrow, Manchester & Newcastle airports saw an improvement in their on-time performance during 2014.

During last year the average passenger delay across all scheduled flights was 12 minutes - the same as in 2013.

To read more of the CAA report click here.



Sunday, 22 March 2015

CAA gets tough with airlines over compensation

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The UK's Civil Aviation Authority (CAA) has announced details of enforcement action against 3 major airlines as a result of their failure to implement the CAA's requests to change their policies in respect of supporting passengers during disruption including the payment of compensation for delays.

The airlines at fault are Aer Lingus, Jet2 and Wizz Air.

The CAA has undertaken a 6 month review of the policies of all the airlines and has already resulted in many carriers changing their procedures giving millions of passengers improved support under consumer law.

Areas concerning the CAA that resulted in the enforcement action include not consistently paying compensation for delays, imposing a limit of less than 6 years for considering claims, and not providing passengers with sufficient information regarding their rights in the event of delays.

Although not yet subject to enforcement action the CAA is concerned about Ryanair's approach to assessing claims from passengers affected by delays caused by technical faults.

To read more from the CAA click here.









Monday, 15 December 2014

NATS & CAA agree to Independent Inquiry

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UK's NATS responsible for Britain's air traffic control has hit out at claims that it had previously been warned by the Civil Aviation Authority (CAA) of potential flights turmoil following a NATS systems incident in December 2013.  They state that in August this year the CAA stated that they were satisfied with NATS investigations into the incident, and the backup plans in the event of a similar occurence.

Following last Friday afternoon's incident that had a major effect on UK airports particularly those in the London area, both NATS and the CAA have agreed that there should be an independent inquiry into the causes of the recent incident, how it was handled and what should be done to make the system more resilient in the future.

For more click here

Air Traffic Control Centre Swanwick